Common Questions

Frequently Asked Questions

Everything you need to know about our hormone therapy programs

What is bioidentical hormone replacement therapy (HRT)?+

Bioidentical hormones are compounds designed to match the hormones naturally produced in your body. They are used to relieve symptoms of hormone imbalance such as fatigue, low libido, hot flashes, weight changes, brain fog, mood changes, and sleep disturbances.

At CNY Hormone Center, we use these therapies to gently restore balance and support long-term wellness.

Do you accept insurance?+

We are a direct-care, cash-based clinic, which allows us to provide longer appointments, individualized care, and personalized hormone plans without insurance restrictions.

Bioidentical hormones, specialized compounding, and in-depth evaluations are not covered by insurance, so our model ensures transparency and predictable pricing.

What is included in my monthly membership?+

Your membership is designed to give you everything you need for successful long-term hormone management:

  • A personalized hormone treatment plan
  • All follow-up labs (after the initial comprehensive panel)
  • Medication management and dosing adjustments
  • Ongoing support throughout the year
  • A boutique level of attention and expertise directly from your provider

You aren't paying for a quick visit — you're investing in a comprehensive, structured wellness plan guided by a highly trained hormone specialist who takes the time to understand you.

Why is there an initial consultation fee?+

Your first visit is an in-depth review of your symptoms, medical history, lifestyle, and goals. It includes education, clinical guidance, and the creation of your personalized plan.

This level of evaluation and expertise requires significant time and preparation, which is reflected in the $150 consultation fee.

Are my medications included in the membership?+

Yes, your compounded medications are included in your monthly membership. Initial labs are separate, but all follow-up labs for hormone monitoring are included in the price.

How soon will I feel better?+

Many patients begin noticing improvements within 4–6 weeks, though full optimization often takes 8–12 weeks as we fine-tune your hormone balance.

You will be guided closely throughout your journey to ensure safe and effective progress.

How is CNY Hormone Center different from online clinics or quick-visit practices?+

Unlike large corporate telehealth services, you receive:

  • Direct access to your provider
  • Longer visits
  • Individualized hormone plans
  • Consistent follow-up labs included
  • Expertise from a board-certified Family Nurse Practitioner with advanced HRT training

This is true personalized medicine — not a rushed, one-size-fits-all program.

Ready to Reclaim Your Health?

Start your journey toward optimal hormone balance with personalized care designed around your unique needs.